Heads Up 18 November 2022


Families in Warwickshire encouraged to have their say on children and family centres

Our children and family centres are already working well for families, but we want to make them even better!

Warwickshire County Council (WCC) has appointed an organisation called Place Group Consulting to ask residents of Warwickshire to share their views on our children and family centres to help shape the future of the service.

Open until 9 December, the survey seeks the thoughts and experiences of families who have used one of the children and family centres, as well as those families who have never visited a centre and any reasons for this. The feedback from the survey will help to shape the future service delivery, ensuring that it meets the needs of families in Warwickshire.

Feedback is particularly welcomed from parents, carers and family members who have never used a children and family centre so that we can understand why this is and if there are changes or improvements that can be made to make the centres more accessible for them.

The Council has 14 children and family centres across Warwickshire, offering support for families with young people aged 0-19 (25 with SEND). Following a re-design of Warwickshire’s children centres, the children and family centres, as they are now, commenced operation in September 2019. The current independent review will allow us to assess how well the needs of Warwickshire children and families are being met by the existing centres. 

We would appreciate if you could share the link to the survey with your parents and carers through your newsletters or any other communication channels. Please do encourage them to complete the anonymous survey, helping to shape how our children and family centres will be run in the future. Families can submit their feedback by Friday 9 December online at https://www.surveymonkey.co.uk/r/WCCreviewofCFCS

If you would like to share your professional views on our children and families centres or you have any questions about the review, please contact Liz Entwistle, WCC Family Wellbeing Commissioner, Children and Family Centres on 01926 742589 or email lizentwistle@warwickshire.gov.uk. Alternatively, if you wish to give direct feedback or would like to organise a time to speak with Place Group directly, their lead researcher David Noble can be contacted on david.noble@place-group.com or 07711 518366.

Families can find their local children and family centre by visiting www.warwickshire.gov.uk/childrenscentres


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