Heads Up 11 June 2021


COVID-19 information for educational settings

WCC Education during Covid-19 Web pages and Helplines for education leaders

Education COVID Response Team Helpline: 01926 412011 09:00 to 17:00 Monday to Friday.

Education COVID Response Team Mailbox: education-corona@warwickshire.gov.uk

Early Years mailbox: earlyyearsadvisors@warwickshire.gov.uk

Public Health mailbox: dphadmin@warwickshire.gov.uk 08:00 am to 8:00 pm 7 days a week


WCC Online resources:

Reporting Form: Reporting Positive Covid Cases to WCC

Public Health Toolkit: https://schools.warwickshire.gov.uk/coronavirus/covid-19-toolkit-schools-early-years-settings/1

Education during Covid-19 web pages: https://schools.warwickshire.gov.uk/coronavirus


Links to sign up for regular news updates:

Updates from GOV.UK for: Coronavirus (COVID-19) 

Updates from GOV.UK for: Department for Education 

Teacher Bulletin from GOV.UK Department for Education

Heads Up the weekly Heads Bulletin from WCC


Department for Education COVID-19 helpline

The Department for Education COVID-19 helpline and the PHE Advice Service (option 1) is available to answer any questions you have about COVID-19 relating to education settings and children’s social care.  

Phone: 0800 046 8687   

Opening hours: Monday to Friday from 8am to 6pm, Saturday and Sunday from 10am to 6pm  

Bank holiday opening hours: Monday 31 May from 10am to 4pm

Department for Education guidance

Our guidance to support education providers, local authorities and parents during the COVID-19 outbreak can be accessed using the links below:

Look up your unique organisation number (UON)

If you have not received your unique organisation number (UON) for ordering new COVID-19 test kits you can look it up using your unique reference number (URN) or your UK provider reference number (UKPRN) or by calling the Test and Trace helpdesk on 119.


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