Professionals working in schools that have been involved with mediation and/or through the Special Educational Needs and Disability Tribunal (SENDIST) appeals process during the last two years are invited to share feedback.

At Warwickshire County Council, we are committed to improving services for children and young people with special educational needs and disabilities (SEND), with a strong focus on early intervention to give them the best start in life.

We understand there may be occasions when families won’t agree with the decisions that we make about education health and care (EHC) plans or EHC needs assessments and recognise the importance of being able to have open and honest discussions with families to resolve any issues.

As part of a wider programme of work focused on improving outcomes for children and young people with SEND, we are reviewing the process for resolving disagreements following a decision about an EHC plan or EHC needs assessment.

To help improve the process, we would like to encourage professionals working in schools who have been involved with local authority processes for resolving disagreements within the past two years to share their experiences by responding to a short survey. This involvement may have been through mediation and/or through the Special Educational Needs and Disability Tribunal (SENDIST) appeals process.

All feedback is welcome and anyone who has recently been through the process is being encouraged to respond. Parents, carers and young people aged 16-24, and other professionals working with families, are also being invited to share their views as part of this review.

To share your feedback, you can complete the survey online here. 

Information provided by those responding will be strictly confidential and handled according to the County Council’s privacy policy.

You can find more information about the complaints and appeals process for SEND in Warwickshire here.