You said, we did - improvements to Your HR

We would like to thank everyone who has provided feedback and given their time to share their experiences of using Your HR and what we can do to make life easier for you in schools.  

We are committed to working with you to make improvements to our service to ensure it meets your needs and during the summer the team has been working hard to implement changes as a result of the feedback received. 

Developments include the roll-out of a simplified process for new starters with a much shorter form - one page instead of 17 - which has already received positive feedback from the schools who used this last term. 

We have also introduced new and enhanced reports to provide you with accurate and up-to-date information on employees including pension scheme information and working pattern changes and in response to your requests, we have reintroduced named contacts for each school to provide a more personalised service. 

Please take a look at the attached infographic that provides a useful summary of all of the changes that we've put in place, as well as some of the areas that we are still working hard to improve.

We will be keeping schools posted on progress in all of these areas through Heads Up, so please look out here for further updates over the coming weeks.

All of your comments are really appreciated and we welcome continued feedback to enable us to work together to ensure a high quality of service is available to all Warwickshire schools. If you have any suggestions or queries please feel free to email us at weshrandpayroll@warwickshire.gov.uk.

Thank you again for your continued support and we look forward to working with you during 2019/20.