Children's Social Care receptions are open
Headteachers are reminded that all social care reception points remain open during the Covid-19 pandemic so schools and their families can access support services available at this time.
If any schools have experienced issues making referrals to Warwickshire MASH, they can use the escalation process to report this. In the first instance, contact the MASH to discuss your concern or email the MASH Operations Manager, Sally Parma at sallyparma@warwickshire.gov.uk.
You may also find the following useful:
Main contact numbers for teams within Children & Families
Information and advice for children & families
The Family Information Service can help professionals and local families with lots of guidance and advice about support services for children and their families.
Email: fis@warwickshire.gov.uk
Tel: 01926 742274
Website: www.warwickshire.gov.uk/fis
FIS is also currently publishing a newsletter twice weekly to provide ongoing support and advice about Covid-19 for families across Warwickshire. View the latest newsletters and sign up to the mailing list here.
The Family Support Line & Early Help Advice
The Family Support Line which is answered by the Family Support Workers within the Early Help Team is live. Any Warwickshire parents who need parenting and behaviour management information, advice and guidance can call 01926 412412.
The line is open Monday – Friday from 9am - 4pm.
Please do share the attached poster, which provides further information about the service, with families and staff in your school.
Child abuse concerns
To report concerns about abuse contact the MASH on 01926 414144. The MASH telephone lines are open from 9am to 5.30pm Monday to Thursday, and from 9am - 5pm on Fridays.
Out of these hours, for emergencies, contact the emergency duty team on 01926 886922.
If you think that a child is at immediate risk, contact the police immediately on 999.
Visit www.warwickshire.gov.uk/children-families for more information about services for children and families in Warwickshire.