Accessing our services
Family Information Service
The Family Information Service provide FREE information to families and professionals working with families in Warwickshire on a wide range of subjects including:
- Childcare
- Special Educational Needs and Disabilities
- Help with Family Finances
- Parenting Support
- Contact
- One to One Support
If you are not sure - JUST ASK!
If you think we could help support a family in your school please get in touch via our helpline 01926 742274 or email familyinformationservice@warwickshire.gov.uk.
Why not link your school's webpages to the FIS one: www.warwickshire.gov.uk/fis
OR follow us on Facebook WarwickshireFIS, Twitter @WarksFIS OR sign up to our regular newsletter – www.warwickshire.gov.uk/parentupdate
Targeted Support for Young People
All forms and information can be accessed via http://www.warwickshire.gov.uk/earlyhelp or via direct contact with our local teams
northearlyhelp@warwickshire.gov.uk, southearlyhelp@warwickshire.gov.uk or eastearlyhelp@warwickshire.gov.uk
Or call 01926 414147. Principal routes of support that can be identified are:
Pre Early Help Action Plan
This can be used by any agency who would like to create an action plan with the family in order to clearly record what Early Help Support is being offered to a family. This maybe supporting with breakfast club in the morning for a short time, helping with uniform costs, suggesting parents attend a Triple P course.
This is offered when the agency working with the family feel that needs can be addressed with the family themselves and there is no need to complete an assessment of the child/childrens needs.
Often this work is already happening within schools and other agencies. This work has a significant impact on ensuring that the families needs are met at the earliest possible point using the most appropriate level of service. This action plan is designed to record this.
Early Help Single Assessment
This is an holistic assessment of need for a child/children or YP. It is used when a practitioner feels that the needs of a child/children or young person are not clear and an assessment will help to identify the issues and what support is needed. This can be written by any practitioner in Warwickshire who has attended a day training on using the Early Help Single Assessment. Once written each Early Help Single Assessment is allocated to an Early Help Officer who will support the practitioners in managing this process.
There are often Family Support Meetings following this assessment where the Family meet with professionals to plan the support to be offered.
The Early Help training is available on Wilma (SCC CS361) any issue please call the Early Help Officer Team on 01926414147
Post Early Help Action Plan
These plans are used once an Early Help Single Assessment and Family Support meeting process has ended but both the family and practitioners feel that action planning will still be useful after the more formal Family Support Meetings have ended.
Locality Panels
This is a multi-agency meeting held every four to six weeks in each locality. The Locality Panel is a multi-agency panel designed to act as a single point of service allocation to children, young people and families where the professional support system and EHSA are not sufficient to improve outcomes, but where there are no immediate safeguarding concerns. Referrals need to have exhausted all usual avenues of support. It is expected that you will have a Early Help Single Assessment in process so can speak to your Early Help Officer about this.
Information in relation to Locality Panels, including dates, contact details, referral forms can be accessed via the following link: www.warwickshire.gov.uk/priorityfamilies
Referrals can be made through the following link: ts4ypreferralinbox@warwickshire.gov.uk
Safeguarding 
People in Warwickshire are safeguarded from harm, receiving the services they need, at the right time, effectively and efficiently. The Multi Agency Safeguarding Hub (MASH) is a partnership between Warwickshire County Council, Warwickshire Police, NHS and other key partner agencies working together to safeguard children, young people and adults.
The MASH will deal with new safeguarding concerns, where someone is concerned about the safety or well-being of a child or adult, or thinks they might be at risk of harm. For example, a teacher may believe that one of their pupils is at risk of harm at home, or a doctor may think an older person is being neglected.
Within the MASH, information from different agencies will be collated and used to decide what action to take. As a result, the agencies will be able to act quickly in a co-ordinated and consistent way, ensuring that children and adults are kept safe. The MASH will involve representatives from the Warwickshire County Council Social Services, Police, Health, Probation and other key agencies working together in the same location. There are also links to other key services and agencies.
You can contact the MASH on 01926 414144 or at mash@warwickshire.gcsx.gov.uk