Warwickshire Libraries - Click and Collect
The promotion of virtual library services has led to Warwickshire Libraries seeing a dramatic increase in the number of individuals accessing digital resources in the county.
Warwickshire Libraries have continued to offer online and delivery services throughout the Covid-19 pandemic, such as access to e-books and e-audiobooks through the BorrowBox online app, e-newspapers and digital reference resources, and a home book delivery service for vulnerable and self-isolating residents.
A new ‘Click and Collect’ service, which will enable people to pre-order books online free of charge and pick them up from a library at a pre-arranged time, launched on Wednesday 8th July.
Customers will be able to collect their pre-ordered books from selected Warwickshire Library locations around the county. It is planned that Nuneaton, Rugby, Leamington and Warwick will be ‘Click and Collect’ locations from Monday 13th July and Atherstone and Stratford-upon-Avon from Monday 20th July. It is the first phase of Warwickshire County Council reopening face-to-face library services in the community after the disruption caused by Covid-19.
From Tuesday 14th July, customers can also use the ‘Staff Select’ option by phoning or emailing Warwickshire Libraries to request up to three books on a particular subject or from a genre that they like (e.g. crime fiction), in a specific format if necessary (e.g. large print), which libraries staff will then select especially for them.
Books will be issued for the standard three weeks and can be renewed online if not reserved by another customer. There will be no reservation charges. People will also be able to return library books when they pick up their ‘Click and Collect’ books. Fines will be waived if items are returned late, but customers will be encouraged to return their items on time for the benefit of other customers who may be waiting for that item.
For more information, visit www.warwickshire.gov.uk.
For the full article and for information on the new booking system for computers please use this link